HeldRateDemo data

Your calls today, Maria

Back to the floor view

56%Your held rate
47%Team
2 of 4Confirmed

Today

10:00 AMJ. Carter
2nd callConfirmed
11:30 AMD. Lee
1st callConfirmed
2:00 PMR. Diaz
1st callReminder at 1 PM
4:15 PMS. Patel
3rd callDo Not Disturb: do not call

Yesterday's calls to follow up

3:00 PMA. Moore
No call found. What happened?
Client asked for a new timeClient cancelledClient asked not to be calledI called from another phoneWrong or disconnected numberI missed it
5:30 PMK. Nguyen
Called outside the booked time. Call back and rebook.